Crestron XiO Cloud is an enterprise-grade platform designed to provision, monitor, and manage Crestron and third-party devices remotely. Built on secure cloud technology, it enables seamless deployment, real-time monitoring, analytics, and API integrations to optimise workplace technology at scale.

Crestron XiO Cloud

Key Features

Comprehensive Device Management: Securely deploy, configure, and control Crestron devices remotely.
Third-Party Device Integration: Supports third-party technology partners for seamless interoperability.
Real-Time Monitoring & Alerts: Gain visibility into device status, set up proactive alerts, and troubleshoot issues remotely.
Historical Data & Analytics: Automatically collect device-specific data for actionable insights.
Pre-Built Dashboards: Organisation-wide analytics with drill-down views into locations and devices.
Scalable API Integration: Extend functionality with the XiO Cloud API for third-party integrations.
Secure Cloud Architecture: Built on Microsoft® Azure® IoT Hub for reliability and scalability.

XiO Cloud Subscription

The XiO Cloud service is available as a free XiO Cloud subscription and a paid XiO Cloud Premium subscription (SW‑XIOC‑PREMIUM‑1YR‑1‑99, SW‑XIOC‑PREMIUM‑1YR‑100‑499, and SW‑XIOC‑PREMIUM‑1YR‑500+).

The free XiO Cloud subscription enables enterprises to provision, monitor, and manage Crestron devices across virtual rooms and desks mapped to physical spaces. It includes user management, cloud activity logs, alerts, file libraries, and limited dashboard and API functionality.

The XiO Cloud Premium subscription extends the free tier by adding third-party device management (via the Crestron XiO Cloud™ Gateway software), historical reports, program connector functionality, touch screen remote control, ServiceNow® software integration, full dashboard and API functionality, and more.

Visit the Licensing and Registration Hub to register an XiO Cloud account and activate a purchased XiO Cloud Premium subscription.

Flexible Licensing Model

XiO Cloud follows a device-based licensing model. Organisations purchase a specified device count based on their anticipated number of devices in XiO Cloud.

If the actual device count exceeds the initial estimate, a true-up SKU (SW‑XIOC‑PREMIUM‑TRUE‑UP) allows businesses to adjust their subscription at any time during the year.
This model enables organisations to scale their deployments based on changing business or space usage needs without downtime for new devices.
For further details and personalised support, please contact our AVITdirect Technical Sales Team at support@avitdirect.co.uk.

Subscription Tiers Comparison

XiO Cloud enables scalable deployment and management of Crestron devices. XiO Cloud Premium extends functionality with advanced analytics, third-party device support, and API access. Compare features below:

Feature	XiO Cloud	XiO Cloud Premium
Configure Settings	✔	✔
Reboot	✔	✔
Update Firmware	✔	✔
Update Program/Project	✔	✔
Manage Licenses	✔	✔
PDU Power Cycle	✔	✔
Get Logs	✔	✔
Real-Time Device Status	✔	✔
Web-Based Remote Control	—	✔
Scheduled Actions	—	✔
ServiceNow Integration	—	✔

Feature	XiO Cloud	XiO Cloud Premium
Create Groups	✔	✔
Create Rooms	✔	✔
Create Desks	✔	✔
Address Book	✔	✔

Feature	XiO Cloud	XiO Cloud Premium
XiO Connected Devices	—	✔
Crestron Drivers	—	✔
Ping	—	✔
TCP Service Scan	—	✔
SNMP	—	✔

Feature	XiO Cloud	XiO Cloud Premium
Device Dashboards	—	✔
Historical Device Reports	—	✔
Room Dashboards	—	✔

Feature	XiO Cloud	XiO Cloud Premium
Claim Devices	✔	✔
Current Device Data	—	✔
Room/Desk Data	—	✔
Historical Room/Desk Data	—	✔
Historical Device Data	—	✔

Key Features

XiO Cloud Subscription

Flexible Licensing Model

Subscription Tiers Comparison

Crestron Devices ▼

Manage Rooms / Desks ▼

Third-Party Devices ▼

Analytics and Reporting ▼

API Access ▼

Remote Management

Crestron XiO Cloud Premium Subscription